No card needed, no cash needed — the M-Pesa STK push pays for your gas in seconds. Here's the exact flow and what to do if anything fails.
The STK Push Flow
- Checkout — enter your M-Pesa number (the phone Safaricom will prompt).
- Push arrives — your phone shows the payment prompt within seconds.
- Enter PIN — confirm with your M-Pesa PIN.
- Confirmed — payment posts to your order instantly; SMS updates follow.
What the Confirmation Means
- M-Pesa SMS — Safaricom's transaction confirmation (keep it — your receipt).
- PataGas confirmation — the order is marked paid and queued for dispatch.
- Loyalty points — a paid order earns points automatically.
If the Push Doesn't Arrive
- Wait 60 seconds — pushes lag occasionally.
- Check airtime and signal — STK needs network.
- Check the number entered — a typo sends the push elsewhere.
- Retry the checkout — a new push can be triggered.
- Still stuck — contact us and we'll sort it manually.
If You Paid But the Order Shows Unpaid
Rare, but fixable: the M-Pesa callback may have lagged. Keep the M-Pesa SMS — it has the transaction code — and contact us. We reconcile and dispatch.
Paying with Loyalty Points
Earned points apply at checkout — they deduct from the total before the M-Pesa push, so you only pay the balance. Points accumulate every paid order — a discount that compounds.
Payment Security Notes
- STK push comes to your phone — anyone asking you to "send to a till number" separately is not PataGas checkout.
- Never share your M-Pesa PIN — the prompt asks only for PIN, nothing else.
- The M-Pesa SMS is your proof — keep it until delivery completes.
Frequently Asked Questions
Can I pay with Airtel Money or card?
Checkout focuses on M-Pesa (the Kenyan default). For other methods, contact us.
Is there a minimum order for M-Pesa?
No — the push works for any order total.
Do loyalty points expire?
Check your account page for the current points terms — they accumulate on every paid order.
Pay in seconds: pick your gas, get the push, enter PIN, done. Order now →